SPECIALIST - INBOUND CHAT - CUSTOMER OPERATIONS (PUNE)

Specialist - Inbound Chat - Customer Operations (Pune)

Specialist - Inbound Chat - Customer Operations (Pune)

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We're searching a driven and customer-focused Specialist to join our dynamic Customer Operations team in Pune. In this role, you will be the first point of interaction for our customers via our web chat platform. You'll deliver exceptional assistance, addressing a wide range of concerns in a timely and effective manner.

If you have a proven understanding of customer service principles, are comfortable with technology, and demonstrate excellent communication abilities, we encourage you to submit your application.

  • Tasks include:
  • Addressing to customer inquiries via live chat
  • Resolving with technical issues and providing product information
  • Updating accurate customer records in our platform
  • Collaborating with other departments to ensure a seamless interaction

Be part of Eclerx as an Inbound Chat Analyst in Pune

Are you enthusiastic about providing excellent customer service? Do you have a knack for connecting with people online? If so, then this opportunity might be perfect for you! We are currently seeking skilled Inbound Chat Analysts to join our team in Pune. As an Inbound Chat Analyst, you will be the first point of assistance for our customers via live chat. You'll answer their queries, provide support, and ensure a positive customer experience.

At Eclerx, we offer a vibrant work environment where you can advance your skills and make an impact in our success. We also provide rewarding compensation and benefits packages to ensure our employees are valued.

Are you interested in this exciting opportunity, please submit your resume today!

Customer Operations : Inbound Chat Analyst Opportunity at Eclerx Pune

Are you a passionate individual with proven communication skills? Do you thrive in helping clients resolve their queries in a timely and professional manner? If so, then this challenging Inbound Chat Analyst Opportunity at Eclerx Pune could be the perfect fit for you!

At Eclerx, we are dedicated to providing exceptional customer service. Our department of talented experts work together to deliver a positive customer experience.

  • In the role of Customer Operations - Inbound Chat Analyst, you will be responsible for:
  • Addressing to client requests via live chat in a friendly manner.
  • Handling common concerns effectively and efficiently.
  • Referring complex issues to the appropriate specialist.
  • Maintaining a valuable customer experience.

If you are ready to join our dynamic team and make a tangible impact on our customers, we encourage you to apply!

Amazing Opportunity at Eclerx! Inbound Chat Analyst for Customer Operations (Pune)

Eclerx is on the hunt for a skilled and dedicated Inbound Chat Analyst to join our growing team in Pune. In this key role, you will be the initial touch for our valued customers, providing exceptional support via live chat. If you have a solid understanding of customer service principles and a knack for handle customer queries effectively, we encourage you to submit your resume!

  • As an Inbound Chat Analyst, you will: Contribute to a positive customer experience
  • Responsibilities include:Responding to customer inquiries in a timely and professional manner
  • Qualifications: Proven customer service experience

We offer a dynamic work environment and the opportunity to grow your career in a leading company. Apply today and become part of the Eclerx team!

Begin Your Career as an Inbound Chat Analyst at Eclerx Pune

Are you a driven individual with exceptional interpersonal skills? Do you flourish in a fast-paced environment and enjoy helping others? If so, then an inbound chat analyst role at Eclerx Pune might be the perfect platform for you!

At Eclerx Pune, we are committed to providing our customers with a exceptional experience. As an inbound chat analyst, you will be the primary liaison for our clients, handling their concerns in a professional manner.

  • Gain valuable experience in the customer service industry
  • Develop your communication and problem-solving skills
  • Work in a collaborative and supportive team environment
  • Be rewarded with competitive compensation and benefits

If you are ready to learn and grow, we encourage you to apply today! Join our team at Eclerx Pune and make a difference in the lives of our customers.

Associate - Customer Operations: Inbound Chat Role at Eclerx (Pune)

Are you a passionate individual with strong customer service skills? Do you enjoy addressing customer inquiries in a fast-paced environment? If so, then this challenging opportunity at Eclerx might be perfect for you! We are actively seeking an Analyst - Customer Operations: Inbound Chat Role to join our collaborative team in Pune.

As an Inbound Chat Analyst , you will be the first point of contact for our valued customers, delivering timely and accurate solutions to their questions . You will leverage your expertise click here to resolve a variety of customer issues through our virtual support system.

  • Responsibilities include but are not limited to:
  • Promptly and professionally responding to inbound chat inquiries
  • Identifying and understanding customer needs
  • Providing clear and concise solutions to customer problems
  • Documenting customer interactions accurately
  • Collaborating with other team members to ensure seamless customer service

If you are a customer-focused individual with outstanding communication skills and a dedication to delivering exceptional customer experiences, we encourage you to apply!

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